In January 2008, Malaysia Airlines launched its Business Transformation Plan (BTP 2) with the vision to transform Malaysia Airlines into the World's Five Star Value Carrier, delivering the highest quality services at affordable prices.

The BTP 2 was launched at the heels of the successful completion of Malaysia Airlines’ Business Turnaround Plan (BTP 1) which saw the airline recording a net profit of RM851 million (USD266 million) for FY07, the airline’s highest in its 60 year history. This is testament to Malaysia Airlines’ life-changing transformation from a close to bankrupt airline in 2005 to one that has achieved record profits while maintaining its reputation for excellent services.

The achievement was recognized as the world’s best airline turnaround story in 2007, with Malaysia Airlines being awarded the Phoenix award by Penton Media's Air Transport World, the leading monthly magazine covering the global airline industry.
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Amadeus is the leading technology provider to the airline industry.  With 20 years of innovation and partnership, Amadeus has helped airlines evolve, adapt and succeed in a constantly changing world. 

Amadeus continues to invest and expand its portfolio of innovative IT solutions for airlines and is now offering a number of these solutions to airports and ground handlers.  These solutions currently include Amadeus Altea Departure Control, Airport Link and Self Service Check-in.  More solutions are planned for launch in 2008.

KLM SYSTEMS SERVICES Lunch Sponsor
Booth 601

KLM systems services is a prominent provider of reliable information technology, tried and tested by KLM Royal Dutch Airlines. Intelligent and flexible IT solutions that keep you in control at all times. Our products are backed-up by a dedicated, fast and efficient after-sales support team  that guarantees a smooth operation.

PRODUCTS

• E-SERVICES: Common Use Self Service check-in (CUSS), Internet check-in (ICI)
• CODECO: Departure Control, from passenger check-in, boarding to load control

NEW

• PNL Check-In : Advanced Reservation check-in, automatic processing in CODECO (live)
• PNR Check-In:  100%  identification in CUSS via the record locator of the Passenger Name Record  (medio 2008)
• CUDOP: web-based Common Use Drop-Off application (medio 2008
  

National Aviation Services (NAS) is a private airline ground handling company providing core airline services like Ground Support, Passenger Handling, Cargo, Engineering and Safety & Security along with a host of value added services like Airport Lounges, Meet and Assist, Travel Management and Airport Assistance at airports with operations in Kuwait, Jordan, UAE and India. NAS is a member of the IATA Ground Handling Council (IGHC), GASA (Gulf Airport Services Agencies) & IAHA (International Aviation Handlers’ Association), AHS, Cargo 2000, is approved by EASA (European Aviation Safety Agency) and follows ISO certified practices

HADID International Services is a leading aviation company with its headquarters located in Dubai/UAE, and branches in London/UK, San/Francisco USA, Damascus/Syria, Lübeck/Germany, Tehran/Iran, Moscow/Russia, Algiers/Algeria and Benghazi/Libya. Moreover, HADID has a massive network of agents & representatives worldwide.

• Aircraft Charter (VIP, Cargo, PAX, and Ambulance Flights)
• Promptly Obtaining Over-flight and Landing Clearances.
• Credit-Handling Services Facilities.
• Paying Navigation Charges anywhere on our clients' behalf.
• Credit-Refueling Arrangements.
• Air Cargo Movement.
• Computerized & ATC Flight Plans, NOTAMS & Weather Forecasts.
• Ambulance and VIP Flight Services.
• Hotel Accommodation and Transportation.
• Security.
• Worldwide Airport Information and Estimated Charges.

Havas, the first ground handling company of Turkey , providing ground handling services at 12 airports, has a privileged customer portfolio consisting of more than 200 regular and charter airways whose names are associated with quality. Aiming to always improve its service quality and customer satisfaction, Havas, lays utmost importance on training in order to reflect the service quality of its customers to their passengers. Havas also offers passenger transport services between airport and city center in Ankara, Antalya, Bodrum, Istanbul, Izmir, Malatya , Samsun, Hopa and Batumi .

SERVISAIR Networking Break Sponsor
Booth F5, F6, F7, F8

Servisair is one of the world's leading operators in aviation ground services handling over 1.1 million aircraft movements, 1 million tonnes of cargo and over 102 million passengers a year across 131 locations.  Our 20,500 staff deliver an extensive range of handling solutions to our 700 customers, through distinct service lines: ground handling, cargo, lounges, fuelling, central de-icing, snow removal and transportation.

Servisair forms part of the Derichebourg Group, which also has divisions in 'Environment' and 'Multiservice' collectively employing 54,000 staff throughout 30 countries around the world and generating consolidated revenues of €4.05 billion.

Equity Aviation Services is the leading provider of aviation logistic services in Africa, an assertion that is substantiated by our state of the art equipment and the bouquet of world class services we offer. Our core services are passenger, ramp and cargo handling and we are able to handle in excess of 20 000 aircraft movements per month.

Swissport International is the number 1 force in the global ground handling business. In 2007, it served more than 70 million passengers and provided handling for over 3,000,000 aircrafts (and 3 mio metric tons) with some 30,000 employees at 187 in 43 countries. Revenues in 2007 amounted to CHF 1891 million (EUR 1182 million). Swissport (owned by Ferrovial, a leading European Service Company) is recognized as the benchmark in terms of value for money and customer dedication.   This year a special attention will be given to AVIATION SECURITY & MOBILE-CHECK-IN. Just pay a visit to the booth to learn more about these interesting business opportunities.

SONTAG is one of the leading suppliers of airline luggage tags and also a high-performance partner of the logistics sector. Our clients are major international airlines as well as charter airlines, low budget and regional airlines, airport authorities, tour operators, hotels, and industrial and logistic companies. We produce baggage tags, i.e. thermal labels, interline tags, point-to-point tags, baggage identification tags (e.g. cabin, rush, name tags, etc.), security seals, UM pouches, seat charts, boarding passes, etc., and are also able to supply you with various forms and documents.
 
SONTAG was founded in 1885 and today is a family-run business in the fourth generation. For more than 50 years now, we have been dedicating ourselves to solutions concerning the conveyance of passengers and their luggage. Together with the airline industry we have been aiming at a considerable decrease in the number of lost baggage, thus, saving costs for the airlines and increasing the number of satisfied customers. In cooperation with the airline industry, we have also been involved in security aspects such as barcoding, leading to an important improvement in security.

With our company's location in the Rhein-Main area, we are only 30 minutes away from Frankfurt International Airport. Thus, we are able to provide fast and easy response to your demands.

With 20 years in the field, the A S E Group is a leading airline representative and ground handling agent in the region providing passenger handling and ramp supervision. Headquartered in Egypt, with branches in Morocco and U.A.E. in addition to our network of agents all over Africa and the Middle East.

What we promise our clients we fulfil, to that we have obtained the IATA AHM804 "System for Performance Management of Service Delivery Standards" to our major units, as well as the ISO 9001:2000, ISO 14001 and OHSAS 18001 to all our units in Egypt.

We look forward welcoming you at our booth # 605.

AHS Aviation Handling Services GmbH, experts in the field of passenger handling and operations, leading group for airline independent ground services in Germany.

With more than 130 Airline Customers at all major airports in Germany, the AHS Group offers ground services at 14 airports within the AHS Network.

Together with co-operations Full-Handling Services are available at most locations.

AHS is known for service and quality orientation, motivated and skilled staff, flexibility and a high customer dedication. Visit us at the IGHC at our booth in Kuala Lumpur or on our homepage for first information under www.ahs-de.com

Service is our business.

At ACGHS, we understand the demands of running an airline. In 32 locations across North America we deliver superior performance, above and below the wing. Partnering with us means benefiting from Air Canada’s broad industry experience.

ACGHS is the number one ground handler in Canada, providing safe, secure and dependable service, tailored to the needs of our clients and partners.

Our portfolio of services is designed to provide highly customized solutions catering to the exact requirements of our clients. Partnering with ACGHS means a flexible alliance and an industry-leading team. It means having the resources you need to keep your operation running at peak efficiency while remaining cost-competitive.

ACGHS Delivers…SAFE SECURE SERVICE

Airmarrel is a worldwide major GSE manufacturer particularly specialized in loaders all range from 3.5 tons and the first one to propose a 32 tons now. As a major supplier, Airmarrel provide a range of material as Ground Power Units, Pallets Transporters, Catering Trucks or Passenger Stairs.

With around 20% of the world market in loader equipment and making 40% of its turnover in Asia, Airmarrel pursue its development making a big effort in R&D to be able to propose in a very next future some material Hybrid Electrically Powered to be compliant with environment protection.

Aviance the first international alliance in airport services was launched in the year 2000 and now has 12 members that offer ground handling solutions in 19 countries:

The alliance dynamics assist members in being able to increase market share thanks to a range of benefits such as multi station contracting, cross selling processes and the exchange of best practice.  Members assist each other through working groups to improve efficiency and benchmarking delivery standard to achieve higher standards of service delivery.  Alliance members frequently evaluate cost savings through joint procurement.   The alliance provides members with a platform whereby each member can provide more competitive pricing and add value to its customer airlines.
Aviance Alliance?
Stronger Together!

BARTSCH is a very innovative and long experienced security printer for IATA documents like: ATB's for thermal and all other kinds of printers, ATB Covers, Boarding Passes/Wallets, Baggage Tags, TAT's, manual Tickets, AWB's and other accountable travel documents and forms. BARTSCH is producing, storing and retail distributing worldwide on the highest quality and security level. For new technologies as RFID, 2D Barcode etc... BARTSCH is already prepared and can supply all, from the RFID product (Bag Tag, Boarding Pass, VIP Pass, ULD Transponder) to the complete system including hardware and software. BARTSCH is your partner for the future.

Cavotec Fladung GmbH, established in 1968, is a leader in the field of innovative airport ground support equipment. As part of the international engineering group Cavotec MSL, Cavotec Fladung systems are marketed and supported through a network of 28 sales and services companies on 5 continents. 

With an extensive range of underground and above ground supply systems such as 400Hz connectors, 28V connectors, scissor systems , cable and mini coils, aircraft towbars, pop-up pits, hatch-pits and special cables coupled with innovations like the Power and PCA Caddys, Cavotec Fladung  is a natural choice for many airport operators around the world.    

COBUS – efficient passenger service with protection of the airport environment!

No doubt that there is no more economical, safe and efficient way of servicing passenger aircraft at congested airport remote parking positions than using the COBUS.

Beside the continuous process of optimizing the product’s overall features, CONTRAC GmbH has always put the focus on maximum protection of the environment by reducing pollution.

CONTRAC offers the COBUS with lowest possible fuel consumption of unbeatable 3.3 l diesel per operation hour! It is obvious that with such a low fuel consumption, a minimum of exhaust is produced.

CONTRAC strives for a continuous further development of the COBUS with the latest engine concepts in order to cope even with future environmental requirements. Having introduced the CNG powered COBUS in 2006, which complies already with EURO V emission standards, CONTRAC will follow with the introduction of the latest and future diesel engine technology in 2008!  

Since its inception in 1959 in Dubai, Dnata has evolved from a five-man ground handling service on an airstrip in the desert into an internationally recognised brand.

Dnata is the premier ground handling agent at Dubai International Airport and has played a significant role in its development. Passenger and cargo traffic at the airport has grown exponentially over the years, but Dnata has always been up to the challenge by embracing new procedures and technology. Last year Dnata handled roughly 200,000 aircraft movements, more than 30 million passengers, and 1.5 million tonnes of freight for 120 airlines and their customers.

This expertise has been extended internationally and Dnata now has operations in 17 cities across seven countries - Australia, China, Pakistan, Philippines, Singapore, Switzerland and the UAE.

EDS (NYSE: EDS) is a leading global technology services company delivering business solutions to its clients. EDS founded the information technology outsourcing industry 45 years ago. Today, EDS delivers a broad portfolio of information technology and business process outsourcing services to clients in the manufacturing, financial services, healthcare, communications, energy, transportation, and consumer and retail industries and to governments around the world. Learn more at eds.com.

axsControl, EDS's Departure Control System has an attractive new GUI (Graphical User Interface) which reduces Check-in training to just a few hours. In addition we now offer an own Web check-in and CUSS (Common Use Self Service) solution, customisable for each airline or handling agent.
GUI, Web and CUSS functions are all using structured data exchange based on XML web services (no screen-craping!) and therefore are extremely reliable.

FMC Technologies is the global leader in aircraft ground support equipment and services offering innovative products, delivered quality and superior after market support.   Our current product line includes Commander cargo loaders, RampSnake ® bulk loaders, Tempest deicers, passenger boarding steps, transporters, conventional and Expediter towbarless tractors, Jetway® passenger boarding bridges, 400 hz power units and PC air.   All products are supported by service centers and parts warehouses located throughout the world.

With almost 50 years’ experience in ground handling Fraport Ground Services is your professional partner – providing a constantly high level of quality and a market-driven cost structure at all times. We want to continue to set ourselves high standard. Coordinated processes, qualified staff and state of the art equipment guarantee you the flexibility and reliability to turn around your aircraft on time.
The Fraport Ground Services team is looking forward to welcoming all customers and business partners at  booth no. 401/403 at the 21st Annual Meeting of the IATA IGHC in Kuala Lumpur, Malaysia.

A team of highly skilled aviation security professionals utilizing advanced technology, Global Security Associates is able to provide tailored security solutions.

While providing customer orientated professional services, GSA ensures that effective robust security together with regulatory compliance is achieved.

Services Include

• Threat Assessments and Security Audits
• Aircraft and Ramp Security
• Catering and Duty Free Security
• Cargo, Mail and Courier Shipment Secuirty
• Passenger and Baggage Screening
• Fraud Investigations
• Deportee Escorts
• Emergency Response Plan Writing
• Security and Emergency Response Training

In the field of Airport Technology, Goldhofer has defined new standards world-wide and has revolutionised the market with the design of towbarless aircraft tractors. Today, the Goldhofer aircraft tractor range AST consists of four basic types with some variants which cover almost all civil aircraft. The towbarless aircraft tractors of the AST 1 X range are designed to move aircraft up to 600 tons MTOW (e.g. A380) in a faster, safer, more flexible and economical way.

Ground Handling International, now in its fourteenth year of publication,delivers a mixture of news, industry trends and GSE developments six times a year in a printed format and also in an electronic format - E-Business Update - which is released six times a year, and is sent between each copy.

The magazine's annual conference will be held this year in Dublin from 17-19 November. This event is acknowledged internationally as a 'must attend' event for the industry, and brings together over 400 senior industry executives to discuss and debate the issues driving the international ground handling business. The 2nd annual Asian Ground Handling conference – to be held in Bangkok from 2-4 March 2009, will be a market specific conference that will address the ground handling needs of this important region as it continues to come to terms with increased passenger and cargo demands. Need to subscribe?

Simply call by our stand number F2 at the IGHC.

HUMMEL GMBH CO. KG
Booth 205

Hummel GmbH u. Co. KG – experience and innovation

At present, traditional printed products are undergoing a change, with the purpose to provide cost savings, more flexibility and easier handling. This development also applies to travel documents like Tickets, Boarding Cards and Thermal Baggage Tags.

We at Hummel strive to face these developments and to always find the right solutions for our customers. As such, we have implemented new products into our product range, like Boarding Card Rolls and Thermal Baggage Tags for CUSS solutions, Thermal Baggage Tags with RFID and Boarding Cards in credit card size.

At our booth 205, we will be presenting these products as well as our traditional array of products that comprises Tickets, Ticket Covers, Boarding Cards and all kind of Tags. We look forward to meeting you!

The International Air Transport Association represents over 250 airlines worldwide, comprising 94% of the international scheduled air traffic. IATA leads and serves the airline industry, offering a wide range of products and services to support many functions and areas of the business.

From essential publications like the Ground Handling Manual, detailed business intelligence solutions and strategic, tailored market research, to training and our ground handling consultancy services, IATA’s business solutions cater to airlines, airports, cargo agents and other industry providers – helping to develop improved business processes.

IER, the leading supplier of passenger and baggage processing solutions provides cost effective solutions to process and optimize the management of passengers and baggage.

Compliant with IATA’s StB programme, IER presents a new suite of 2D barcode generation printing and reading solutions, an enhanced Common Use Self-Service kiosk with application software and a large range of software solutions including self-service applications and airline back-office systems.

IER also develops a total RFID solution to keep track of baggage as well as a Speed Boarding Gate TM to enhance the security controls at checkpoint which includes biometric or barcode readers to automate the boarding control procedures.

GroundStar – More than just a Resource Management System

Over 50 organisations at more than 200 airports worldwide rely on INFORM’s GroundStar system. GroundStar customers have proven that resources can be planned in much shorter times and at much higher efficiency and quality levels by putting into practice the sophisticated optimisation technology. The system supports the complete process from Planning, Rostering and Customer Relationship Management to Deployment of Staff in real-time.

The continuous enhancements of GroundStar application packages has led to comprehensive bestsellers such as the Passenger with Reduced  Mobility, Security and Passenger Itinerary  Assurance Packages.

Jeppesen and World Fuel Services, two of the most trusted names in the aviation industry, have come together to provide commercial carriers with an exciting portfolio of International Trip Planning services.

All of our services, including ground handling arrangements, global credit facilities, worldwide agent network, permits, fuel services, flight planning and weather briefings, will be provided by a World Fuel Services team (formerly BaseOps Commercial), working side-by-side with Jeppesen, the industry leader in flight planning systems.  Our experienced staff will continue to be available 24 hours per day, seven days per week, and will serve our customers from the Jeppesen Global Support and Control Center located in Denver, Colorado.

We welcome you to stop by Booth 608 to say hello and see what’s new!

KLM EQUIPMENT SERVICES
Booth 507

KLM equipment services is a subsidiary of KLM Royal Dutch Airlines and provides a range of ground-handling, equipment-related services covering: GSE-maintenance, repair and reconditioning, modification and engineering, sales and purchase of refurbished/used motorised and non-motorised equipment.

KLM equipment services also provides a variety of fleet management services including leasing, buying and lease-back of equipment and provides technical and operational training for personnel.

Our Fleet Management division will minimize operational costs at the same time as maximizing availability, quality and utilization of equipment. We are so confident in our ability, that we are able to give up-front guaranteed cost savings to our clients.

MENZIES
Booth 101,105,305,306,307,308

Menzies Aviation is one of the world's major independent suppliers of ground handling services to the aviation market providing passenger, ramp and cargo services for many of the world's leading airlines and some of the busiest international airports. The division employs some 14,500 people across the world, operating at some 121 airports in 28 countries servicing more than 500 aviation customers.

For further information, please visit www.menziesaviation.com

NATIONAL AVIATION SERVICES
Booth F1

National Aviation Services (NAS) is a private airline ground handling company providing core airline services like Ground Support, Passenger Handling, Cargo, Engineering and Safety & Security along with a host of value added services like Airport Lounges, Meet and Assist, Travel Management and Airport Assistance at airports with operations in Kuwait, Jordan, UAE and India. NAS is a member of the IATA Ground Handling Council (IGHC), GASA (Gulf Airport Services Agencies) & IAHA (International Aviation Handlers’ Association), AHS, Cargo 2000, is approved by EASA (European Aviation Safety Agency) and follows ISO certified practices.

PRINTAVIA AVIATION AG
Booth 101

PRINTING – STORAGE – DISTRIBUTION

RFID is going forward and will make it’s way to the market! In order to meet this high market requirement, we concluded our major investments taken in 2007 into a new 5.000 m2 new production and storage plant, state of the art production units and take-over process of a major company in digital printing, to be ready for the FUTURE!

This will enable us now to continue growth and investment in human resources and the latest technology to satisfy the demands and needs of our customers. For more than 15 years now, we have been one of the leading specialist printers in the civil aviation and ground handling market sectors. Our philosophy changed from offering only printing services to an ‘all-in-one’ solution able to offer a wide range of specialised products, a quality production facility, a 5,000m² bonded warehouse, and very fast and efficient distribution channels all over the world. Our round-the-clock ordering platform through our website, www.printavia.com, where anywhere in the world can order any and every article/item in only a few steps. Within 48 hours, these orders are processed and dispatched by truck, plane, sea freight or courier service.

Our wide range of products include:

• All different forms of ATB boarding passes
• Thermal baggage tags like 16, 18 and 20 ¼ inches
• Valuable documents like ATB tickets, TAT tickets, MCO’s, EBT’s, FIM’s etc
• Interline, rush and limited release tags
• Security and baggage screened stickers
• Cargo labels, different airway bills
• Metallic eye products like name labels, heavy tags, delivery at aircraft tags, etc
• Non printed items such as ribbons for IER printers, business cards, name badge
  

PROLOG DEVELOPMENT CENTER
Booth F19

Ground Handling Resource Management

Since 1990 PDC has been devoted to supplying advanced planning solutions for the aviation business. PDC is world recognized for our slot coordination system that is used in 22 countries at more than 100 airports. In addition, PDC has a world-wide presence through our partnership with SITA marketing FleetWatch, Fleetplan and CrewWatch.

PDC also supplies solutions dedicated for airport service providers. Especially well-known is PDC-StaffPlan; PDC’s rostering system that deals with personnel shift planning and work assignment – taking into account the demand for different skills, labor regulations, etc. More than 200.000 people’s shift plans are made using PDC-StaffPlan.

For further information, please visit www.pdc.dk 

proveo, a Zebra Technologies Company, is a world market leader in software solutions addressing process optimisation and real-time requirements of airport ground handlers, airport operators, airlines and other players at the airport for equipment localisation, tracking, safety and security as well as asset and maintenance management. The proveo Airport Visualiser enables users to monitor and control literally all asset-related processes on a single screen benefiting from real-time data and mission-critical reporting. proveo’s applications help to achieve quality improvements, reduce capital investments, operational costs and environmental impact and mitigate risks whilst giving management utmost visibility and transparency of vital processes on the apron.

Rostima is a global leader in Enterprise Workforce Management Solutions (EWMS).  enterprise plus, the next generation in EWMS, provides a comprehensive end to end solution for Capacity Planning, Staff Scheduling, Time & Attendance, and Employee Self Service.

With real time integration to Ground Handling Systems, this state of the art solution enables operators to reduce labour costs, improve efficiency and deliver a quality service to their customers.

Sabre Airline Solutions is the global leader in transforming travel through innovative, integrated and cost-efficient solutions. With headquarters in Southlake, Texas, and with regional offices worldwide, Sabre Airline Solutions (a Sabre Holdings company) is the world's largest provider of software products, reservation and departure control systems, and consulting services that help airlines simplify operations and lower costs.

Sage Parts, the world leader in replacement parts for aviation ground support equipment, operates multiple parts warehouses in the United States, Canada, Puerto Rico, Hong Kong, and soon, in Europe. Sage Parts provides airport related parts and accessories for all types of GSE and airport related equipment to Customers worldwide. Sage Parts offers on-site parts supply programs, single source supply contracts, retail part sales, and other cost reduction programs. Sage Parts GSE Services offers a unique single source solution for a comprehensive spectrum of services such as GSE rebuild programs, life extension programs, troubleshooting, and training.

Security Label is proud to be recognized as a leading supplier to the Aviation Industrie. Providing RFID-Baggage-Tags, Thermal-Baggage-Tags, Boarding-passes,  Revenue documents and various printing matters, all of them according the latest IATA standards. As IATA Strategic Partner we are strong involved in future developments which we continuously support to our clients. Security Label is well known as a “One Source Supplier” to the Aviation Industry

Next to a complete programme of cargo high loaders TREPEL Airport Equipment GmbH offers a comprehensive product range, established under the term "Ground Support Equipment“ (GSE) which deals with all avenues of freight and passenger handling on the airport apron.

With its global organisation consisting of more than 150 people and more than 30 sales and service centres worldwide, TREPEL Airport Equipment GmbH is fully committed to meet the demanding needs of the current market with its high quality products and outstanding service.

United OFOQ is an Egyptian based organization specialized in business software solutions, with 7 years of experience in Middle East and Europe markets.

United OFOQ's mission is to provide its customers with business added value; along with software solutions that will enable each customer to take the lead in his individual market, and thus reflect on his investments.

Our success is built on leading-edge innovations and strategies; we listen to our customers and consistently deliver solutions for what they need next.

One of our most successful offerings, with a very high return on the customer's investment, is OBRS (OFOQ Baggage Handling & Reconciliation System); which helped organizations, such as Avipartner and Royal Jordanian, improve their baggage handling operations.
 
The structure of United OFOQ is made of highly integrated a completely harmonious diversity of talents

Next Generation in Resource Management Solutions

WorkBridge delivers Resource Management Solutions for Ground personnel. Optimizing ground handling processes and resource utilization through automated planning, rostering, real-time resource allocation, situation awareness and support for wireless handheld devices and QA reporting.

• Optimize Planning and Rostering.
  Scenario simulations, optimize shift, cost analysis, roster generation.
• Optimize Operations in Real-time.
  Automated Scheduling and dispatching, situation awareness, field crew management.
• Optimize Staff Management.
  HR database, holiday and sickness management, shift swapping, payroll info, post-labour analysis.
• Optimized Communication and Service Registration.
  Real-time task information, document services rendered, use of handheld mobile devices.